Will AI and robots dominate the process?
Executive Summary
A decade after the worst recession since World War II, the U.S. unemployment rate has fallen so much that some small cities are offering bonuses to attract workers. The confluence of a tight labor market and the technology revolution has reshaped both sides of the job-search process. Major companies are now using artificial intelligence to identify top candidates and screen applicants. As they do so, job seekers are turning to online tools and are using social media to rate employers as if they were pizza parlors. Some job candidates say they find the new world of AI screening impersonal and alienating; others are concerned about being replaced by a robot themselves.
Among the key takeaways:
There are now more job openings in the United States than job seekers, the first time this has happened since the government began collecting such data 18 years ago.
Close to half of all employers say they have difficulty filling posts, with skilled trades workers, software app developers and financial analysts especially hard to find.
The low unemployment rate has helped make job recruitment itself a large and growing industry, employing more than 670,000 people.
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Resources for Further Study
Bibliography
Books
Bolles, Richard N., “What Color Is Your Parachute? 2018: A Practical Manual for Job-Hunters and Career-Changers,” Ten Speed Press, 2018. Bolles’ updated classic job-search guide, first published in 1970, provides practical advice and information for job-seekers and those looking to change their career path.
Burnett, Bill, and Dave Evans, “Designing Your Life: How to Build a Well-Lived, Joyful Life,” Knopf, 2016. A Stanford professor (Burnett) and lecturer (Evans) use design thinking to help individuals figure out what they want and how to get it in a satisfying and meaningful career and life.
Hoey, J. Kelly, “Build Your Dream Network: Forging Powerful Relationships in a Hyper-Connected World,” TarcherPerigee, 2017. A business columnist and networking expert offers practical advice on how to create mutually beneficial connections that can advance careers.
Ryan, Liz, “Reinvention Roadmap: Break the Rules to Get the Job You Want and Career You Deserve,” BenBella Books, 2016. A former human resources senior vice president at a Fortune 500 company uses insider knowledge to guide job-seekers through the recruitment system and how they can distinguish themselves from other applicants.
West, Darrell M., “The Future of Work: Robots, AI and Automation,” Brookings Institution Press, 2018. A vice president at the Brookings Institution, a Washington think tank, analyzes how robots will affect work, work hours and more.
Articles
Alsever, Jennifer, “How AI Is Changing Your Job Hunt,” Fortune, May 19, 2017, https://tinyurl.com/
Harrison, David, and Shayndi Raice, “How Bad Is the Labor Shortage? Cities Will Pay You to Move There,” The Wall Street Journal, April 30, 2018, https://tinyurl.com/
Lublin, Joann S., “To Help Women Advance, Their Trailing Spouses Get Job-Hunting Aid,” The Wall Street Journal, March 8, 2018, https://tinyurl.com/
Steger, Isabella, “A woman is challenging Japan’s resistance to immigrants by helping foreigners find work,” Quartz, May 14, 2018, https://tinyurl.com/
Reports and Studies
“A ‘Learning Attitude’ Helps Boost Job Search Success,” Association for Psychological Science, June 3, 2015, https://tinyurl.com/
“Report: U.S. Companies Expand Talent Pool by Increasing Teleworking, Lowering Educational Requirements,” The Conference Board/PR Newswire, April 12, 2018, https://tinyurl.com/
Manyika, James, “Technology, jobs, and the future of work,” McKinsey and Company, McKinsey Global Institute, May 2017, https://tinyurl.com/
Rainie, Lee, and Janna Anderson, “The Future of Jobs and Job Training,” Pew Research Center, May 3, 2017, https://tinyurl.com/
Todd, Benjamin, “All the best advice we could find on how to get a job,” last updated April 2017, 80,000 Hours, https://tinyurl.com/
The Next Step
Robot Recruiters
Buranyi, Stephen, “How to persuade a robot that you should get the job,” The Guardian, March 3, 2018, https://tinyurl.com/
Holley, Peter, “Want to work for Ikea? Your next job interview could be conducted by a Russian robot,” The Washington Post, April 25, 2018, https://tinyurl.com/
Lynley, Matthew, “Leap.ai looks to instantly match job-seekers with employers with just a few questions,” TechCrunch, March 6, 2018, https://tinyurl.com/
Worker Shortage
Bliss, Laura, “There’s a Bus Driver Shortage. And No Wonder,” CityLab, June 28, 2018, https://tinyurl.com/
Cox, Jeff, “The U.S. labor shortage is reaching a critical point,” CNBC, July 5, 2018, https://tinyurl.com/
Weissmann, Jordan, “Despite All the Hysterical Reporting About a Worker Shortage, Employers Magically Keep Finding People to Hire,” Slate, July 6, 2018, https://tinyurl.com/
Organizations
Association of Talent Acquisition Professionals
PO Box 83009, Gaithersburg, MD 20883
https://atapglobal.org/
Global association of recruiters focused on educational standards and supporting the industry.
CareerXroads
825 Precinct Line Road, Suite 610, Hurst, TX 76053
1-682-626-5501
https://cxr.works/
Community of recruiters who track new recruiting tools and share research and insights about the latest changes in the field.
ERE
ERE Media, 215 Thompson St., Suite 202, New York, NY 10012
1-212-671-1181
https://www.eremedia.com/
help@ere.net
A networking platform that includes current events, educational materials and resources for recruiters and human resources professionals.
GetFive
45 W. 34th St., Suite 1111, New York, NY 10001
1-800-538-6645
https://getfive.com
Previously known as the Five O’Clock Club, this organization helps professionals with job searching and career development and certifies coaches. Daily e-news has useful nuggets for job hunting and a good career blog.
Glassdoor
100 Shoreline Highway, Building A, Mill Valley, CA 94941-3645
1-888-355-9323
https://www.glassdoor.com/
Website platform designed for current and former employees to anonymously review companies and their management.
LinkedIn
LinkedIn Headquarters, 2029 Stierlin Ct., Suite 200, Mountain View, CA 94043
1-650-687-360
https://www.linkedin.com/
Largest global professional network connecting users with professional contacts and facilitating job and career research.
The Muse
1375 Broadway, 20th Floor, New York, NY 10011
https://www.themuse.com
tiffany@themuse.com
A digital platform that provides career-building tools, including interview advice and résumé and cover-letter templates.
Society for Human Resource Management
1800 Duke St., #100, Alexandria, VA 22314
1-703-548-3440
https://www.shrm.org/
Global professional human resources membership association that offers resources and services for HR professionals.
WayUp
12 W. 31st St., Floor 6, New York, NY 10001
1-212-239-1911
www.wayup.com
Online platform for professionals starting their careers; they can explore job and internship opportunities, receive advice and find matches with employers.
DOI: 10.1177/237455680422.n1