Are traditional meetings still relevant in today's tech-driven world?
Executive Summary
Not for nothing are so many “Dilbert” comic strips set in meetings. Notorious for wasting time, dulling motivation and draining creativity, meetings are widely seen as a necessary evil—one poll found that 46 percent of Americans prefer almost any “unpleasant activity” over a meeting. Not surprisingly, managers are trying to reinvent meetings to make them more productive and to meet the changing needs of a 21st-century economy. Technology and startup companies are experimenting with meeting formats and lengths, and some established organizations are following suit. And as staffs become more diverse, managers and researchers say meeting dynamics must include more points of view, communication styles and ways of arriving at decisions. Some experts agree that new technologies may help solve many problems associated with routine meetings. Yet others say that changing corporate culture is more important. Among the questions under debate: Is technology fundamentally changing the nature of meetings? Are planned meetings better than spontaneous meetings? Can women be heard in meetings?
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Resources
Bibliography
Books
Axtell, Paul, “Meetings Matter: 8 Powerful Strategies for Remarkable Conversations,” Jackson Creek Press, 2015. An executive coach focuses on the organizational purpose of collaboration and outlines the tactics for meeting success.
Baker, Heather, “Successful Minute Taking: Meeting the Challenge,” Universe of Learning, 2013. An executive-secretary-turned-administrative-trainer spells out the minutia of meeting protocol and process.
Field, Bryan, and Peter Kidd, “Powerfully Simple Meetings: Your Guide to Fewer, Faster, More Focused Business Meetings,” MeetingResult, 2014. Two meeting-efficiency consultants examine ways to make meetings more successful.
Heinecke, Stu, “How to Get a Meeting with Anyone: The Untapped Selling Power of Contact Marketing,” BenBella Books, 2016. A sales consultant explains how to win time with top executives—strategies that are especially useful in flat organizations.
Martin, Jeanette S., and Lillian H. Chaney, “Global Business Etiquette: A Guide to International Communication,” Praeger, 2012. Business school professors outline cultural and international differences and similarities in formal business meetings, communication and etiquette.
Schwartzman, Helen B., “The Meeting: Gatherings in Organizations and Communities,” Plenum Press, 1989. A Northwestern University professor of anthropology explores how various cultures conduct and view meetings.
Articles
“Conference Planning Checklists,” National Council of Teachers of English, 2015, http://tinyurl.com/
“Planning Accessible Meetings and Events: A Toolkit,” American Bar Association, 2015, http://tinyurl.com/
Axelrod, Dick, “How to Change Your Company Culture One Meeting at a Time,” SwitchandShift.com, July 10, 2014, http://tinyurl.com/
Barsade, Sigal, and Olivia A. O'Neill, “Quantifying Your Company's Emotional Culture,” Harvard Business Review, Jan. 7, 2016, http://tinyurl.com/
Gallo, Amy, “The Condensed Guide to Running Meetings,” Harvard Business Review, July 6, 2015, http://tinyurl.com/
Heffernan, Virginia, “Meet Is Murder,” The New York Times Magazine, Feb. 25, 2016, http://tinyurl.com/
Silverman, Rachel Emma, “Where's the Boss? Trapped in a Meeting,” The Wall Street Journal, Feb. 14, 2012, http://tinyurl.com/
Spiro, Josh, “How to Run an Effective Meeting,” Inc., Aug. 4, 2010. http://tinyurl.com/
Sutton, Robert, “Tips for Better Brainstorming,” Bloomberg Businessweek, July 25, 2006, http://tinyurl.com/
Reports and Studies
“American Time Use Survey,” U.S. Bureau of Labor Statistics, 2014, http://tinyurl.com/
“Guide to Meeting Facilitation, Best Practices and Talking Tips,” Strategic Training Solutions, 2010, http://tinyurl.com/
“Guidelines on Meetings Planning and Coordination,” United Nations Conference Services Division, March 2006, http://tinyurl.com/
“Running Meetings with Robert's Rules of Order,” Alpha Rho Chi, March 2014, http://tinyurl.com/
Kim, Been, and Cynthia Rudin, “Learning About Meetings,” Massachusetts Institute of Technology, 2013, http://tinyurl.com/
Rogelberg, Steven, et al., “Lateness to meetings: Examination of an unexplored temporal phenomenon,” European Journal of Work and Organizational Psychology, 2013, http://tinyurl.com/
The Next Step
Efficiency
Feloni, Richard, “A Facebook cofounder's productivity startup recommends 5 ways to dramatically improve your meetings,” Business Insider, Feb. 8, 2016, http://tinyurl.com/
Gallo, Amy, “The Condensed Guide to Running Meetings,” Harvard Business Review, July 6, 2015, http://tinyurl.com/
Ha, Anthony, “Meetings Are Usually Terrible, But YC-Backed WorkLife Aims To Change That,” TechCrunch, March 11, 2015, http://tinyurl.com/
Leadership
Joseph, Arthur, “Leadership: Can You Learn to Communicate and Embody It?” Entrepreneur, Oct. 19, 2015, http://tinyurl.com/
Norton, Steven, “University IT Staff Gets Help Translating ‘Geek Speech’ to English,” The Wall Street Journal, Aug. 25, 2015, http://tinyurl.com/
Tabaka, Marla, “How a Real Leader Runs a Company Meeting,” Inc., Sept. 3, 2015, http://tinyurl.com/
Spatial Design
Gallagher, John, “Office design today embraces flexible workspaces,” Detroit Free Press, Aug. 1, 2015, http://tinyurl.com/
Swanson, Ana, “Fascinating photos show the best and worst office designs for employees,” The Washington Post, July 7, 2015, http://tinyurl.com/
Zipkin, Amy, “Conference Centers Offer Companies Meeting Space Without Strings,” The New York Times, April 6, 2015, http://tinyurl.com/
Technology
Segan, Sascha, “At Samsung Unpacked, Zuckerberg Ushers in the Year of VR,” PC Mag, Feb. 21, 2016, http://tinyurl.com/
Shah, Agam, “Quick start to meetings saves money, improves efficiency for Intel,” CIO, Feb. 1, 2016, http://tinyurl.com/
Warner, Kelsey, “Could Microsoft's humongous touchscreen make meetings bearable?” The Christian Science Monitor, June 10, 2015, http://tinyurl.com/
Organizations
American Anthropological Association
2300 Clarendon Blvd., Suite 1301, Arlington, VA 22201
703-528-1902
www.americananthro.org
Professional association for academic and practicing anthropologists, including business anthropologists, who study group dynamics and cultural history and evolution.
American Society of Association Executives
1575 I St., N.W., Washington, DC 20005
202-626-2723
www.asaecenter.org
Professional association for paid managers of trade, nonprofit and professional associations; provides training and advice on meeting logistics.
International Facilitators Association
15050 Cedar Ave. South, #116-353, Apple Valley, MN 55124
952-891-3541
www.iaf-world.org
Professional association for meeting facilitators.
International Society of Protocol and Etiquette Professionals
13116 Hutchinson Way, Suite 200, Silver Spring, MD 20906-5947
301-946-5265
www.ispep.org
Professional association for experts, trainers and coaches in meeting etiquette, business etiquette, international and cross-cultural etiquette and customs, among other communication and interpersonal dynamics.
Meeting Professionals International
2711 Lyndon B. Johnson Freeway, Suite 600, Dallas, TX 75234-7349
972-702-3000
www.mpiweb.org
Professional association for those responsible for organizing, planning and managing meetings, including nonprofit, business and academic gatherings.
National Speakers Organization
1500 S. Priest Drive, Tempe, AZ 85281
480-968-2552
www.nsaspeaker.org/
Professional association for current and aspiring professional speakers.
DOI: 10.1177/237455680206.n1