Can companies train the talent needed for a global economy?
As multinational corporations expand their footprint abroad, their appetite for workers with global business skills grows apace. Some of the world’s best-known brands now base most of their operations and workforces outside their home country, and more employees than ever are being sent abroad. As a result, the ability to manage an international workforce effectively has become a key determinant of success for companies navigating diverse cultural terrain. These businesses face an array of challenges in training, deploying and retaining employees who can operate in an increasingly globalized economy. Among the questions being raised: Does an employee need to spend time abroad to be a successful global manager? Are business schools doing enough to address the training needs of multinational corporations? Can technology help a multinational workforce surmount differences?
Caligiuri, Paula, “Cultural Agility: Building a Pipeline of Successful Global Professionals,” Jossey-Bass, 2012. A Northeastern University professor of international business and strategy discusses the cultural skills needed to succeed in today’s international business world.
Caligiuri, Paula, David Lepak and Jaime Bonache, “Managing the Global Workforce,” John Wiley & Sons, 2010. A Northeastern University professor (Caligiuri), a Rutgers University professor of human resource management (Lepak), and a professor in the Department of People Management and Organization at the Spanish university ESADE (Bonache) cover a wide range of topics essential for global human resource managers and others.
Moussa, Mario, Madeline Boyer and Derek Newberry, “Committed Teams: Three Steps to Inspiring Passion and Performance,” John Wiley & Sons. A consultant and faculty member in the Wharton School of the University of Pennsylvania’s executive education program (Moussa) and two lecturers in the school’s undergraduate programs (Boyer and Newberry) use Wharton research to develop a handbook for building effective teams.
Salomon, Robert, “Global Vision: How Companies Can Overcome the Pitfalls of Globalization,” Palgrave Macmillan, 2016. A New York University associate professor of management and organizations examines the cultural, economic and political risks international expansion can pose to organizations.
Burnham, Kristin, “Social Business: Slow and Steady Worked for Philips,” Information Week, May 20, 2014, http://tinyurl.com/
Griffith, Erin, “Vente-Privée USA to Shut Down,” Fortune, Oct. 24, 2014, http://tinyurl.com/
Kalman, Frank, “MetLife’s Global Mobility Surge,” Talent Management, May 1, 2015, http://tinyurl.com/
Swift, Mike, “At Google Groups are Key to Company Culture,” The San Jose Mercury News, June 22, 2011, http://tinyurl.com/
Whitney, Kellye, “Special Edition: Executive Education,” Chief Learning Officer, Feb. 22, 2016, http://tinyurl.com/
Reports and Studies
“Global Business Driven HR Transformation,” Deloitte, undated, accessed March 9, 2016, http://tinyurl.com/
“Globalization of Management Education. Changing International Structures, Adaptive Strategies, and the Impact on Institutions,” Association to Advance Collegiate Schools of Business (AACSB) International, 2011, accessed March 8, 2016, http://tinyurl.com/
“Ready-Now Leaders: 25 Findings to Meet Tomorrow’s Business Challenges. Global Leadership Forecast 2014-2015,” The Conference Board and Development Dimensions International, undated, accessed March 8, 2016, http://tinyurl.com/
“Talent mobility: 2020 and beyond,” PwC, undated, accessed March 8, 2016, http://tinyurl.com/
“What’s Next: Future Global Trends Affecting Your Organization,” The Economist Intelligence Unit, undated, accessed March 9, 2016, http://tinyurl.com/
“The World in 2050: Will the Shift in Global Economic Power Continue?” PwC, undated, accessed March 9, 2016, http://tinyurl.com/
Daniel, Shirley J., Fujiao Xie and Ben L. Kedia,, “2014 U.S. Business Needs for Employees with International Expertise,” for the Internationalization of U.S. Education in the 21st Century conference, April 2014, http://tinyurl.com/
The Next Step
Addo, Koran, “Harris-Stowe begins first-ever study abroad program, sends two students to China,” The St. Louis Post-Dispatch, March 3, 2016, http://tinyurl.com/
Ortmans, Laurent, “MBA by numbers: US students the least globally mobile,” Financial Times, March 13, 2016, http://tinyurl.com/
Redden, Elizabeth, “A Push to Send Students Abroad,” Inside Higher Ed, Oct. 2, 2015, http://tinyurl.com/
Carr, Stuart C., and Ishbel McWha-Hermann, “Expat wages up to 900% higher than for local employees, research shows,” The Guardian, April 20, 2016, http://tinyurl.com/
Hannibal, Ed, Yvonne Traber and Paul Jelinek, “Tech Tools to Track Your Expatriate Workforce,” HR Magazine, April 1, 2015, http://tinyurl.com/
Ratanjee, Vibhas, and Andrzej Pyrka, “Fixing the Leadership Gap in Southeast Asia,” Harvard Business Review, May 27, 2105, http://tinyurl.com/
Carey, Scott, “Expedia supports global workforce collaboration for 18,000 users with Dropbox cloud file storage, eyes Project Infinite,” Computerworld UK, April 27, 2016, http://tinyurl.com/
Craig, Ryan, “LinkedIn And The Golden Age Of American Education,” TechCrunch, Feb. 26, 2016, http://tinyurl.com/
Sweet, Julie, “Access to Digital Technology Accelerates Global Gender Equality,” Harvard Business Review, May 17, 2016, http://tinyurl.com/
Gordon, Sarah, “On board for Eurostar’s journey across cultures,” Financial Times, May 23, 2016, http://tinyurl.com/
Molinsky, Andy, “The Mistake Most Managers Make with Cross-Cultural Training,” Harvard Business Review, Jan. 15, 2015, http://tinyurl.com/
Vollmar, Rick, “Cultural Training: Conference Addresses ‘Intercultural Competence,’” Bloomberg BNA, March 17, 2016, http://tinyurl.com/
777 S. Harbour Island Blvd., Suite 750, Tampa, FL 33602
Global association dedicated to advancing management education worldwide.
Association for Talent Development
1640 King St., Alexandria, VA 22314
Professional association that supports those who develop knowledge and skills of employees in organizations around the world.
The Conference Board
845 Third Ave., New York, NY 10022-6660
Nonprofit business membership and research organization.
Society for Human Resource Management
1800 Duke St., Alexandria, VA 22314
World’s largest human resources membership organization.
United Nations Conference on Trade and Development
Palais des Nations, 8-14, Avenue de la Paix, 1211 Geneva 10, Switzerland
United Nations body responsible for dealing with international trade.
World Trade Organization
Centre William Rappard, Rue de Lausanne 154, 1211 Geneva 21, Switzerland
Organization dealing with the global rules of trade.
4401 Wilson Blvd., Suite 510, Arlington, VA 22203
Association for those who manage international employee transfers.